The Caju AI Platform provides cloud-native Customer Engagement as a Service (CEaaS) -  enabling enterprises to efficiently manage and process all message-based customer interactions. It orchestrates the control of all Caju AI Mobile and Desktop connections, supports the Customer Engagement Dashboard, and integrates seamlessly with enterprise CRM systems. Designed to harness the power of generative AI and cloud computing, the platform optimizes the entire customer engagement lifecycle in a highly scalable, secure, and privacy-focused manner. This allows organizations to analyze client communications and CRM data for actionable insights while ensuring compliance, security, and privacy across all channels.